CAD/BIM Support Assistant


Thank you for your interest in Charcoalblue.

We are seeking a CAD/BIM Support Assistant to join our talented team. To apply please complete the online application form and submit a short resume (1-2 pages max.) and a cover letter addressing the below prompts:

  1. Why do you consider yourself to be a suitable person for the post and what you would like from the job?
  2. Which of your previous experience would you highlight as being particularly relevant?
  3. Describe your experience and competency using CAD and BIM drawing tools for designing and troubleshooting, including any specific software capabilities.
  4. Please highlight the elements of the role requirement where you feel you have the least experience.
  5. Please state your salary expectations in line with your experience.

We look forward to receiving your application by Monday 20th June 2022. We will only accept applications via our online system. 

Interviews will be held remotely (via Microsoft Teams) during July 2022, time and date will be confirmed for shortlisted candidates.

Company Overview

Charcoalblue is the world’s leading multi-national theatre, acoustic, and digital consultancy. Founded in 2004, we now have around one hundred and thirty team members in London, Bristol, Glasgow, New York, Chicago, Melbourne, Seattle, and the Bay Area of California. Our team members currently work in a distributed way around the globe working across five dedicated Business Units (Theatre Consultancy - EMEA, the Americas and Australasia, Acoustics and Charcoalblue Experience).

We provide guidance and designs for a broad range of buildings and events, including theatre, live performance, music, culture, education, workplaces, entertainment, and sport. We engage with all members of a project team – the clients, architects, engineers, cost consultant, and contractors - on how the design choices they make affect the functionality of the building.

Charcoalblue Experience (CBX) is our most recent dedicated business unit within the Charcoalblue group – we are applying our expertise gained from working with globally renowned cultural organisations, specifically to the workplace, sports, exhibition and events markets.

We strive to be the first and best choice for architects and clients who are designing new buildings or refurbishing existing ones. We want to recruit the finest and most capable people working in the arts or construction sectors today and are actively working to attract and retain a globally diverse team.

Equity, Diversity & Inclusion Overview

Charcoalblue is an equal opportunities employer, actively working towards becoming an inclusive organisation. We work consistently to ensure elimination of unfair and discriminatory practices within the Partnership and encourage full contribution from its diverse community.

Our mission is to manifest an inclusive ethos by creating a diverse and inclusive working environment across our practice. Recruitment opportunities are open to all, and we are particularly keen to hear from ethnically diverse and disabled candidates, as these voices are currently underrepresented within our teams.

If you require this application in a different format or need support during the application process, please contact Sian Thompson via email ([email protected]) or telephone (+44 (0)20 7928 0000). Equally, please contact Sian if you have any questions in relation to access, or how the role might need to respond to your personal circumstances.

The Partnership aims to provide a service that does not discriminate against its clients and customers and works to ensure all can access the services and goods supplied by the Partnership.

The Partnership believes that all employees and clients are entitled to be treated with respect and dignity.

Job Description 

We are currently seeking an enthusiastic CAD/BIM Support Assistant with specific expertise in AutoCAD and REVIT BIM software to support our global team of audio visual designers to deliver amazing spaces for interaction.

You will report to the BIM Coordinator, who will manage your project assignments and workload along with the AV Design Team Principal. You will have the chance to meet regularly with your line manager to ensure you are fully supported in your role and since theatre consultancy, and audio-visual design is a specialist field, we will provide role-specific inductions and ongoing training to help you succeed.

Primary Responsibilities

You will provide the following day to day support for our AV team members:

  • To work closely with Charcoalblue’s BIM Coordinator to deliver high quality CAD/BIM assistance across the practice, in line with industry standards, concentrating on AV Design Team
  • To support the BIM Coordinator on continual improvement within work practices as detailed through internal audits.
  • To update CAD drawings and BIM models as directed by design team members
  • To be compliant in all procedures as per ISO:9001 standards.
  • To uphold the quality standards of Charcoalblue as detailed within our ISO:9001 standard Quality Management System.
  • Set up Charcoalblue projects in BIM and add users to projects on our internal hub.
  • Liaise with Project Team Leaders & Design team BIM manager to ensure team access on external hub projects.
  • Support the importing of project specific drawing borders as required in CAD and BIM.
  • Support on the setting up of Charcoalblue models in BIM software and linking models as appropriate. Charcoalblue projects typically have as many as 4 separate models linked as required.
  • Support on the setting up of views and drawing sheets in CAD and BIM.
  • Ensure application of Charcoalblue Revit and CAD standards on all projects.
  • Management / maintenance of family and block libraries.
  • Management / maintenance of project & family templates.
  • Creation and maintenance of CAD templates for all design disciplines.
  • Offer CAD support, including developing and maintaining CAD templates for 2D drafting and documentation work.
  • Downloading of design team models and hosting to internal BIM360 hub.
  • Updating of linked model.
  • Creation of Navisworks model for wider CBL review where required (requires user with AEC collection).
  • Assist designers with technical Revit and CAD issues (across all studios).
  • Provide additional drafting / modelling resource close to deadlines.
  • Creation of families and CAD blocks (particularly those from existing product where design input is not required).
  • Project specific requirements (COBie/ Uniclass parameters, Revizto/ BIMtrack coordination tools).
  • Other ad hoc BIM related tasks as required.

The above list is not exhaustive - this is a developing role, and we expect that additional tasks will be incorporated as it evolves.

Key Skills

Charcoalblue is open to receiving applications with a variety of levels of experience. We are seeking a broad candidate pool, with no set education or experience requirements. If you meet most of the qualifications below, we encourage you to apply.

  • A minimum 1-2 years’ experience in a similar CAD/BIM focused role, or relevant qualification.
  • The ability to self-manage and set work plans for the successful delivery of work against deadlines with minimal input from management. 
  • A detailed knowledge of CAD/BIM software, with significant experience in AutoCAD and REVIT.
  • A practical knowledge of using CAD/BIM software to design theatre/performing arts spaces and systems.
  • Familiarity with the standard suite of Microsoft Office, GSuite products, Adobe Acrobat and/or Bluebeam.
  • Experience and interest in live performance, broadcast, and/or events would be welcomed, but not essential for the role.

Employment Details

Our standard full-time working week is 40 hours (flexible between 8am and 8pm Monday-Friday), plus an hour per day (unpaid) for lunch, with an understanding that flexible working hours will apply to meet our clients’ needs and to accommodate the company’s global time zones. Charcoalblue does not provide for the payment of overtime. The nature of the job and the Partnership’s business could occasionally entail some work outside normal working hours.

The role is being offered as a permanent contract at 40 hours per week, however as part of our flexible working policy we are open to considering a 32-hour contract. If applicable, please state your preference in your covering letter.

There is a three-month probationary period for all roles.

We are currently working in a distributed (remote) model, meaning you will work from your home (or other place of your choosing) with regular working hours at one of our UK studios (London or Bristol) and/or client offices. Additionally, some site visits and project meetings may be in person, as required. We will provide you with the necessary IT hardware and software to enable to you to carry out your role successfully in line with your duties.

Please note, although the role is distributed, the successful applicant must be based in the UK to effectively meet the current needs of our work and local team, and you should be able and willing to travel to external meetings and our UK studios as required, with notice.

Annual leave entitlement: 20 days minimum per annum*, plus statutory public holidays. We traditionally close our studios between Christmas and New Year, resulting in an additional average 4-5 holiday days per annum. *We are currently trialing ‘unlimited annual leave’ so there may be the opportunity to benefit from some additional days’ annual leave in line with our Policy.

Employee Benefits

Charcoalblue operates a bonus scheme which you will benefit from following successful completion of a three-month probationary period. Please note that this is subject to the Partnership’s performance year on year and is not guaranteed.

Following successful completion of your probationary period, you will be eligible to participate in our company benefits package, including our pension auto-enrolment scheme, our annual bonus scheme and allocation of two theatre or other live event tickets per month. We offer this benefit to encourage you to immerse yourself in the theatre and arts industry as far as possible. We will also contribute to your home broadband and give you a monthly contribution towards your home utilities to enable you to work from home effectively in line with our distributed working model. Other benefits are accumulative as you progress with the company.

Following successful completion of your second year, you will be eligible to join our Private Health Insurance plan, in line with our company policy.

Start Date

As soon as practicable, ideally July 2022.


The salary range for this role is £25,000 to £32,000 gross per year.

Please state your salary expectations in your covering letter in line with your experience.

Charcoalblue intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the total rewards that Charcoalblue provides to compensate and recognise employees for their work. Charcoalblue provides a robust benefits package to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit our careers page for more details.